Whether you're a small team or a large enterprise, Cuppa’s shared inbox brings all your inboxes together in one place. Make sure no email gets missed, and keep everyone on the same page.

Make your workflow seamless. Turn emails into actionable tickets, collaborate in real time, and assign tasks effortlessly—all in one place with Cuppa. Stay organized, stay ahead, and deliver standout customer experiences.

What recurring issues are your customers facing? How are they experiencing your product? How do they feel about your brand? Your data holds the answers, and Cuppa Intelligence turns it into actionable insights to elevate both your support and product team.

Turn customer support tickets into actionable insights for product development.

Make it easy for teams to view and manage emails collectively.

Cut down on tedious tasks that take forever.

Deliver superior customer support and experiences.

Create rule and automatically loop in the right team members based on active playbook and touchpoints.

Track key KPIs - from response time, tag percentages, team performance and more.

Create tasks within each ticket so team members know what to do next.