Phone numbers
Get dedicated phone numbers for work, or bring your own
Teams
Bring along your team and start communicating faster
Call summaries & transcripts
Keep your team on the same page and moving fast
Calling
Make calling a more seamless and beautiful experience
Messaging
Fast and efficient SMS messaging for teams
OpenPhone API
Automate messaging and build custom workflows
Contacts
Stay on top of your relationships with a lightweight CRM
Integrations
Connect with other tools you love to use everyday
Internal threads
Use threads to solve problems behind the scenes as a team
Group calling
Bring anyone else you need on your team into the conversation
Warm transfer
Ensure a smooth hand-off by sharing context while transferring calls
Team analytics
Managers can see an in-depth overview of team activity
Filter conversations
Sort conversations to focus on what needs attention
View call logs by priority
See the call activity that matters most to you
Auto-replies
Respond with pre-written messages based on different triggers
Auto call recording
Record every call automatically to preserve a record of who said what
Scheduled messages
Create a message in advance and schedule it to send at the right time
Call flow builder
Gain full control over your call flow with flexible options for routing and handling, ensuring every call is directed to the right person at the right time.
Manage how shared numbers get calls
Configure who gets notified by ringing people individually, in groups, or all at once.
Route calls to the right person
Create phone menus for each number to ensure customers reach the right person on your team.
Control what happens when calls go unanswered
Enhance coordination, accountability, and efficiency by seeing who’s looked at a conversation and when.
Intelligently handle off hours to never lose customers
Never lose a customer with call routing and auto replies that are based on the business hours you set for each number.