DeskDingo

Our unified inbox brings together all your customer interactions into one easy-to-manage workflow. This centralized hub empowers your support team to collaborate seamlessly, ensuring no query goes unanswered and customers receive consistent, top-notch support.

Our intuitive dashboard provides a real-time snapshot of your live chats, customer support agents, and your website's visitors. Gain valuable insights into your audience, customer support team, and track key metrics to optimize your customer experience.

Let our AI Bot chat with your customers and handle their inquiries for you. Our AI Bot can call custom functions you provide to get relevant information, as well as read and learn from your knowledge base. You can monitor the AI Bot's conversations and take over at any time. The AI Bot can also initiate the transfer to a support agent if the user wants to speak with a real person.

Maintaining a knowledge base offers many benefits. These include enabling customers and visitors to help themselves, providing internal resources for your customer support agents, and allowing your AI bot to read the knowledge base and answer customer queries, thereby saving you time and enhancing the customer experience.